FAQs2024-06-10T16:24:43+00:00

FAQ

RESERVATIONS AND TICKETS
How to make flight reservations?2024-06-10T16:19:21+00:00

To make reservations contact our ticket sales center, visit our website book.eznis.com or call 976-11-333311.

How long will the reservation be held for?2024-06-10T16:19:50+00:00

Your reservation will be held for 48 hours up to 7 days depending on the terms and conditions of the booking. The reservation will be cancelled unless it was not paid fully.

How to secure my reservation?2024-06-10T16:20:37+00:00

Your seat will be secured by making the payment in full at ticket sales office or at our website. Your ticket will be attested by valid passport.

How to make the payment?2024-06-10T16:21:08+00:00

You can book and pay for your flight with your credit or debit card, bank transfer or cash. If you are paying via bank transfer, ask our customer service center for an invoice via facsimile or email. Please follow the banking instructions provided to complete the reservations of your flight.

How to cancel or change the flight?2024-06-10T16:21:43+00:00

You can make changes or cancel the flight at our ticket sales office or via our website. Depending on the seat availability and on terms and conditions of you ticket you will be charged will cancellation and change fees.

How long is the ticket valid for?2024-06-10T16:22:16+00:00

The ticket is valid for 1 year from the date the ticket was issued. For more information, contact our customer service at 976-11-333311

EZ Pay tickets are always sold out. How to get it?2024-06-10T16:22:46+00:00

With more restricted conditions, EZ BIRD ticket is the most economically friendly option, so we have a limited number of EZ BIRD tickets for every flight. That means this fare is for the early birds who plan early. If you are sure about your travel date and destination, you can purchase EZ Pay ticket long time in advance.

AIRFARES AND FEES
What is an infant passenger’s age and airfares?2024-06-10T16:15:34+00:00

Fares for infants 0-23 months old are priced at 10% of the adult fare.

If the child is travelling on the day of 2nd birthday will the ticket be issued as an infant?2024-06-10T16:15:05+00:00

The infant ticket is calculated as on the day of the flight

What are the airfares for children?2024-06-10T16:14:30+00:00

Fares for children 2-12 years of age are typically priced at 75% of the accompanying adult fare

CONTACT US
Contacting other department:2024-06-10T16:12:13+00:00

Main office: 976-70003636

Ticket sales center: 976-11-333311

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